HYBRID EVENT: You can participate in person at Moulvibazar, Bangladesh or Virtually from your home or work
Scholars Forum Listener Registration

International Conference on Customer Relationship Management and Retention (ICCRMR - 26)

19th - 20th December 2026 Moulvibazar, Bangladesh
Hybrid Access Invitation Support

Join researchers, academicians, professionals, and industry experts from around the world to exchange knowledge, engage in academic discussions, and advance solutions for a sustainable future.

Academic Participation Experience

Engage in high-quality sessions, gain insights from domain experts, and be part of meaningful academic discussions.

Official Invitation Letter Available

Registered listeners can request an official invitation letter after successful registration confirmation.

Benefits of Registering as Listener
Access to All Conference Sessions

Attend keynote, plenary and technical sessions across relevant tracks.

Networking Opportunities

Connect with global researchers, professionals and domain experts.

Certificate of Participation

Receive an official participation certificate after successful attendance.

Invitation Support

Request invitation letter support after confirmed registration.

Conference Materials

Access available abstracts, session resources and digital materials.

Expert Insights

Gain knowledge from leading speakers and field specialists.

2 Participant Details
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4 Terms & Condition
Conference Programme and Participation Policy:

The Organiser may create shared sessions for research themes spanning more than one discipline, enabling participants to exchange knowledge, build professional relationships, and identify new opportunities for academic cooperation.

Refund, Cancellation, Postponement, Travel and Transfer of Registration:
Refund Policy:

If the registrant is unable to attend and is not in a position to transfer his/her participation to another person or event, then the following refund arrangements apply: Keeping given advance payments towards Venue, Printing, Shipping, Hotels, and other overheads, we had to keep the Refund Policy as the following slabs:

1. Cancellations made before 60 days of the conference are eligible for a full refund, subject to a $100 cancellation charge.
2. Cancellations made within 60-30 days of the conference are eligible for a 50% payment refund.
3. Cancellations made within 30 days of the conference are not eligible for a refund.
4. Virtual Participation registrations are non-refundable.

(a) The above refund policies are applicable only if the registrant has not received the official invitation letter for participation in the event, If the client receives the conference invitation letter but cannot attend the conference, no refund will be provided.

(b) If the client cannot attend the conference for any personal reasons, the registration fee is not refundable. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(c) In the event of a visa denial, travel reasons, or natural calamities preventing attendance, the registration fee will not be refunded. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(d) Since this conference is hybrid, the organizer reserves the right to conduct it in any format, physical or virtual. Refunds will not be provided for format changes.

(e) For participants who register close to the conference date or after the standard registration deadline, The registration will be considered for virtual participation only, as the conference is in hybrid mode. However, you will be eligible to attend one more international conference based on your registration category.

Cancellation Policy:

If the organizer cancels this event for any reason, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of cancellation.

Postponement of Event:

If the organizer postpones an event for any reason and you are unable or unwilling to attend on rescheduled dates, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of postponement.

Travel and Accommodation Responsibilities:

a) The responsibility for making and managing travel arrangements, including flights, transportation, and accommodation, lies solely with the individual participant.

b) In the event of any changes to the conference format, cancellation, or venue adjustments, the organizers cannot assume responsibility for any costs incurred by participants for travel or accommodation.

Transfer of registration:

All fully paid registrations are transferable to other persons from the same organization if the registered person is unable to attend the event. Transfers must be made by the registered person in writing to [email protected]. Details must include the full name of the replacement person, their title, contact phone number, and email address. All other registration details will be assigned to the new person unless otherwise specified. Registration can be transferred from one conference to another conference of the same organizer if the registrant is unable to attend one of the conferences

However, Registration cannot be transferred if it is intimated within 14 days of the respective conference. The transferred registrations will not be eligible for Refund.

Visa Information:

The organizer will not directly contact embassies and consulates on behalf of visa applicants. All delegates or invitees should take responsibility for their visa and travel arrangements. Important note for failed visa applications: Visa issues cannot come under the consideration of the cancellation policy of the organizer, including the inability to obtain a visa.

N.B:

All cancellations or modifications of registration must be made in writing to [email protected]

I agree and accept the Terms and Conditions of the website https://scholarsforum.net/

Conference Session Tracks

Aligned with United Nations Sustainable Development Goals

Our conference tracks support global knowledge exchange, innovation, and sustainable development priorities across diverse disciplines.

SDG 8 SDG 9 SDG 12
01 Innovations in Customer Relationship Management Systems
This track explores the latest advancements in CRM technologies and their impact on customer engagement. Participants will discuss how these innovations enhance customer interactions and drive retention.
02 Data-Driven Strategies for Customer Retention
This session focuses on the application of data analytics in developing effective retention strategies. Attendees will examine case studies that illustrate the use of predictive analytics to improve customer loyalty.
03 Personalization in Marketing: Enhancing Customer Experience
This track investigates the role of personalized marketing in shaping customer experiences. Discussions will center on techniques for tailoring communications and offers to individual consumer preferences.
04 The Impact of Loyalty Programs on Customer Behavior
This session delves into the effectiveness of loyalty programs in fostering customer retention and satisfaction. Researchers will present findings on how these programs influence consumer purchasing decisions.
05 Customer Engagement Strategies in the Digital Age
This track examines innovative approaches to customer engagement in an increasingly digital marketplace. Participants will share insights on leveraging digital channels to enhance customer relationships.
06 CRM Strategies for Enhancing Customer Satisfaction
This session focuses on strategic frameworks for improving customer satisfaction through effective CRM practices. Experts will discuss the alignment of CRM initiatives with customer expectations.
07 Consumer Behavior Insights for Effective CRM
This track explores the intersection of consumer behavior and CRM strategies. Presenters will analyze how understanding consumer psychology can inform better customer relationship practices.
08 Marketing Automation: Streamlining Customer Interactions
This session highlights the role of marketing automation in optimizing customer relationship management. Participants will discuss tools and techniques for automating customer communications and engagement.
09 Client Management Techniques for Sustainable Relationships
This track focuses on best practices in client management to foster long-term relationships. Discussions will include strategies for maintaining client satisfaction and loyalty over time.
10 Customer Segmentation and Targeting in CRM
This session examines the importance of customer segmentation in developing targeted CRM strategies. Attendees will explore methodologies for effectively categorizing customers to enhance marketing efforts.
11 Evaluating Customer Lifetime Value in CRM Practices
This track investigates the concept of customer lifetime value and its significance in CRM decision-making. Researchers will present methodologies for calculating and leveraging CLV to inform retention strategies.