HYBRID EVENT: You can participate in person at Beijing, China or Virtually from your home or work
Scholars Forum Listener Registration

International Conference on Data-Driven Customer Relationship Management (ICDCRM - 27)

26th - 27th April 2027 Beijing, China
Hybrid Access Invitation Support

Join researchers, academicians, professionals, and industry experts from around the world to exchange knowledge, engage in academic discussions, and advance solutions for a sustainable future.

Academic Participation Experience

Engage in high-quality sessions, gain insights from domain experts, and be part of meaningful academic discussions.

Official Invitation Letter Available

Registered listeners can request an official invitation letter after successful registration confirmation.

Benefits of Registering as Listener
Access to All Conference Sessions

Attend keynote, plenary and technical sessions across relevant tracks.

Networking Opportunities

Connect with global researchers, professionals and domain experts.

Certificate of Participation

Receive an official participation certificate after successful attendance.

Invitation Support

Request invitation letter support after confirmed registration.

Conference Materials

Access available abstracts, session resources and digital materials.

Expert Insights

Gain knowledge from leading speakers and field specialists.

2 Participant Details
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4 Terms & Condition
Conference Programme and Participation Policy:

The Organiser may create shared sessions for research themes spanning more than one discipline, enabling participants to exchange knowledge, build professional relationships, and identify new opportunities for academic cooperation.

Refund, Cancellation, Postponement, Travel and Transfer of Registration:
Refund Policy:

If the registrant is unable to attend and is not in a position to transfer his/her participation to another person or event, then the following refund arrangements apply: Keeping given advance payments towards Venue, Printing, Shipping, Hotels, and other overheads, we had to keep the Refund Policy as the following slabs:

1. Cancellations made before 60 days of the conference are eligible for a full refund, subject to a $100 cancellation charge.
2. Cancellations made within 60-30 days of the conference are eligible for a 50% payment refund.
3. Cancellations made within 30 days of the conference are not eligible for a refund.
4. Virtual Participation registrations are non-refundable.

(a) The above refund policies are applicable only if the registrant has not received the official invitation letter for participation in the event, If the client receives the conference invitation letter but cannot attend the conference, no refund will be provided.

(b) If the client cannot attend the conference for any personal reasons, the registration fee is not refundable. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(c) In the event of a visa denial, travel reasons, or natural calamities preventing attendance, the registration fee will not be refunded. However, the fee will be considered as a credit to participate in any of our international conferences within one year from the date of registration.

(d) Since this conference is hybrid, the organizer reserves the right to conduct it in any format, physical or virtual. Refunds will not be provided for format changes.

(e) For participants who register close to the conference date or after the standard registration deadline, The registration will be considered for virtual participation only, as the conference is in hybrid mode. However, you will be eligible to attend one more international conference based on your registration category.

Cancellation Policy:

If the organizer cancels this event for any reason, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of cancellation.

Postponement of Event:

If the organizer postpones an event for any reason and you are unable or unwilling to attend on rescheduled dates, you will receive a credit for 100% of the registration fee paid. You may use this credit for another event which must occur within one year from the date of postponement.

Travel and Accommodation Responsibilities:

a) The responsibility for making and managing travel arrangements, including flights, transportation, and accommodation, lies solely with the individual participant.

b) In the event of any changes to the conference format, cancellation, or venue adjustments, the organizers cannot assume responsibility for any costs incurred by participants for travel or accommodation.

Transfer of registration:

All fully paid registrations are transferable to other persons from the same organization if the registered person is unable to attend the event. Transfers must be made by the registered person in writing to [email protected]. Details must include the full name of the replacement person, their title, contact phone number, and email address. All other registration details will be assigned to the new person unless otherwise specified. Registration can be transferred from one conference to another conference of the same organizer if the registrant is unable to attend one of the conferences

However, Registration cannot be transferred if it is intimated within 14 days of the respective conference. The transferred registrations will not be eligible for Refund.

Visa Information:

The organizer will not directly contact embassies and consulates on behalf of visa applicants. All delegates or invitees should take responsibility for their visa and travel arrangements. Important note for failed visa applications: Visa issues cannot come under the consideration of the cancellation policy of the organizer, including the inability to obtain a visa.

N.B:

All cancellations or modifications of registration must be made in writing to [email protected]

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Conference Session Tracks

Aligned with United Nations Sustainable Development Goals

Our conference tracks support global knowledge exchange, innovation, and sustainable development priorities across diverse disciplines.

SDG 8 SDG 9 SDG 12
01 Innovations in CRM Analytics
This track focuses on the latest advancements in CRM analytics, exploring tools and techniques that enhance customer insights. Participants will discuss methodologies that drive effective decision-making in customer relationship management.
02 Predictive Modeling for Customer Engagement
This session will delve into predictive modeling techniques that facilitate deeper customer engagement. Researchers will present case studies demonstrating how predictive analytics can enhance customer interactions and satisfaction.
03 Customer Segmentation Strategies
This track examines innovative approaches to customer segmentation, emphasizing data-driven methods. Presentations will highlight the impact of effective segmentation on targeted marketing and customer retention.
04 Behavioral Insights in Marketing
This session will explore the role of behavioral insights in shaping marketing strategies. Attendees will learn how understanding customer behavior can lead to more effective marketing campaigns and improved customer loyalty.
05 Retention Strategies in Data-Driven Environments
This track focuses on retention strategies that leverage data analytics to maintain customer loyalty. Discussions will center on best practices and innovative techniques for reducing churn rates.
06 Analytics Platforms for Business Intelligence
This session will investigate various analytics platforms that enhance business intelligence capabilities. Participants will evaluate the effectiveness of different tools in driving data-informed decisions.
07 Data Mining Techniques for CRM
This track will cover data mining techniques specifically tailored for customer relationship management. Presentations will illustrate how these techniques can uncover valuable insights from large datasets.
08 Marketing Automation and Customer Loyalty
This session will explore the intersection of marketing automation and customer loyalty programs. Experts will discuss how automation can streamline processes and enhance customer engagement.
09 Real-Time Insights for Enhanced Customer Experience
This track focuses on the importance of real-time insights in improving customer experience. Attendees will learn about technologies and strategies that enable businesses to respond swiftly to customer needs.
10 Integrating Data for Comprehensive CRM Solutions
This session will address the challenges and solutions related to data integration in CRM systems. Presenters will share insights on creating a unified view of customer data to drive better business outcomes.
11 The Future of Data-Driven Marketing
This track will explore emerging trends and future directions in data-driven marketing. Participants will discuss the implications of new technologies and methodologies on customer relationship management.