HYBRID EVENT: You can participate in person at Narva, Estonia or Virtually from your home or work

Tentative Program

Conference Programme

Tentative Conference Agenda

Explore the proposed two-day programme developed around the conference Session Tracks and aligned United Nations Sustainable Development Goals.

Conference Format Hybrid Conference In-person and virtual participation
Programme 2 Days 27–28 February 2027
Academic Scope 11 Tracks Conference Session Tracks
Research Scope 20 Areas Call for Papers themes
SDG Alignment 8 SDGs SDGs 8, 9, 11, 12, 13, 15, 16 and 17
Tentative Agenda & Timings

Session timings, sequence, track grouping and allocations are tentative and subject to change. Final timings will be confirmed closer to the conference. All timings follow the local time of the conference location.

Day 01

Opening, Keynote & Technical Sessions

27 FEB 2027 HYBRID
  1. 09:00 AM 09:30 AM

    Registration, Welcome Kit Collection & Virtual Check-in

    Participant arrival, credential verification and virtual lobby access.

    HYBRID
  2. 09:30 AM 09:45 AM

    Networking Tea & Digital Welcome

    Informal networking for on-site and virtual participants.

    HYBRID
  3. 09:45 AM 10:30 AM

    Welcome Address, Opening Plenary & Keynote Presentation I

    Opening of the conference and introduction to its research focus.

    PLENARY
  4. 10:30 AM 12:30 PM

    Concurrent Technical Session I

    3 TRACKS
    Track 01
    Innovations in Hospitality Management
    8912
    Track Overview

    This track focuses on the latest advancements in hospitality management practices and their impact on customer satisfaction. It invites discussions on innovative strategies that enhance operational efficiency and guest experiences.

    Track 02
    Sustainable Tourism Practices
    121315
    Track Overview

    This session aims to explore sustainable tourism initiatives that balance economic growth with environmental stewardship. Papers should address innovative approaches to promoting sustainable practices within the tourism sector.

    Track 03
    Cultural Tourism and Community Engagement
    111617
    Track Overview

    This track examines the role of cultural tourism in fostering community engagement and preserving heritage. Contributions should highlight innovative strategies that enhance cultural experiences for tourists while benefiting local communities.

  5. 12:30 PM 01:30 PM

    Lunch & Networking Break

    Refreshment interval and networking opportunity.

    BREAK
  6. 01:30 PM 03:30 PM

    Concurrent Technical Session II

    3 TRACKS
    Track 04
    Digital Transformation in Travel Services
    91217
    Track Overview

    This session focuses on the impact of digital technologies on travel services and customer interactions. Researchers are encouraged to present findings on how digital innovation reshapes the tourism landscape.

    Track 05
    Experience Design in Hospitality
    8912
    Track Overview

    This track explores the principles of experience design as applied to the hospitality industry. Papers should discuss methodologies for creating memorable guest experiences through innovative service design.

    Track 06
    Tourism Marketing Strategies
    81217
    Track Overview

    This session invites contributions that analyze contemporary marketing strategies in the tourism sector. Emphasis will be placed on innovative approaches that effectively engage target audiences and enhance brand visibility.

  7. 03:30 PM 04:00 PM

    Interactive Q&A, Day 1 Summary & Group Photo

    Closing interaction and key takeaways from the first day.

    CLOSING
Day 02

Keynote, Technical Sessions & Awards

28 FEB 2027 HYBRID
  1. 09:00 AM 09:15 AM

    Participant Check-in & Day 2 Welcome

    On-site attendance confirmation and virtual lobby access.

    HYBRID
  2. 09:15 AM 10:00 AM

    Keynote Presentation II

    Expert address on the future of the conference research domain.

    PLENARY
  3. 10:00 AM 12:00 PM

    Concurrent Technical Session III

    3 TRACKS
    Track 07
    Destination Management and Strategic Planning
    111213
    Track Overview

    This track examines the complexities of destination management and the strategic planning processes involved. Submissions should focus on innovative frameworks that facilitate sustainable destination development.

    Track 08
    Trends in Guest Experience Management
    8912
    Track Overview

    This session explores emerging trends in managing guest experiences within the hospitality sector. Papers should highlight innovative practices that enhance customer satisfaction and loyalty.

    Track 09
    Entrepreneurship in Tourism and Hospitality
    8912
    Track Overview

    This track focuses on the role of entrepreneurship in driving innovation within the tourism and hospitality industries. Contributions should discuss new business models and entrepreneurial strategies that respond to market demands.

  4. 12:00 PM 01:00 PM

    Lunch & Networking Break

    Refreshment interval and professional networking.

    BREAK
  5. 01:00 PM 03:00 PM

    Concurrent Technical Session IV

    2 TRACKS
    Track 10
    Service Design Innovations in Tourism
    91217
    Track Overview

    This session examines innovative service design approaches that enhance the overall tourism experience. Researchers are invited to present case studies that illustrate successful service design implementations.

    Track 11
    Future Trends in Tourism Technology
    91217
    Track Overview

    This track investigates the future trends in technology that are poised to transform the tourism industry. Papers should explore the implications of emerging technologies on service delivery and customer engagement.

  6. 03:00 PM 03:30 PM

    Publications, Best Paper & Best Presentation Awards

    Publication guidance and recognition of outstanding research contributions.

    AWARDS
  7. 03:30 PM 04:00 PM

    Valedictory Session, Closing Remarks & Group Photo

    Conference summary, acknowledgements and formal conclusion.

    CLOSING
Aligned SDGs
8 Decent Work and Economic Growth 9 Industry, Innovation and Infrastructure 11 Sustainable Cities and Communities 12 Responsible Consumption and Production 13 Climate Action 15 Life on Land 16 Peace, Justice and Strong Institutions 17 Partnerships for the Goals

Be Part of ICTHSI-27

Submit your research or complete your conference registration.