HYBRID EVENT: You can participate in person at Durban, South Africa or Virtually from your home or work

Tentative Program

Conference Programme

Tentative Conference Agenda

Explore the proposed two-day programme developed around the conference Session Tracks and aligned United Nations Sustainable Development Goals.

Conference Format Hybrid Conference In-person and virtual participation
Programme 2 Days 1–2 June 2027
Academic Scope 11 Tracks Conference Session Tracks
Research Scope 20 Areas Call for Papers themes
SDG Alignment 4 SDGs SDGs 8, 9, 10 and 12
Tentative Agenda & Timings

Session timings, sequence, track grouping and allocations are tentative and subject to change. Final timings will be confirmed closer to the conference. All timings follow the local time of the conference location.

Day 01

Opening, Keynote & Technical Sessions

1 JUN 2027 HYBRID
  1. 09:00 AM 09:30 AM

    Registration, Welcome Kit Collection & Virtual Check-in

    Participant arrival, credential verification and virtual lobby access.

    HYBRID
  2. 09:30 AM 09:45 AM

    Networking Tea & Digital Welcome

    Informal networking for on-site and virtual participants.

    HYBRID
  3. 09:45 AM 10:30 AM

    Welcome Address, Opening Plenary & Keynote Presentation I

    Opening of the conference and introduction to its research focus.

    PLENARY
  4. 10:30 AM 12:30 PM

    Concurrent Technical Session I

    3 TRACKS
    Track 01
    AI-Driven Marketing Strategies
    89
    Track Overview

    This track explores the integration of artificial intelligence in developing innovative marketing strategies. It focuses on how AI can enhance decision-making processes and optimize marketing efforts.

    Track 02
    Predictive Analytics in Consumer Behavior
    12
    Track Overview

    This session delves into the application of predictive analytics to understand and anticipate consumer behavior. Researchers are invited to present findings on how data-driven insights can shape marketing strategies.

    Track 03
    Machine Learning for Customer Insights
    912
    Track Overview

    This track examines the role of machine learning in extracting actionable customer insights from large datasets. Contributions should highlight methodologies and case studies demonstrating successful applications.

  5. 12:30 PM 01:30 PM

    Lunch & Networking Break

    Refreshment interval and networking opportunity.

    BREAK
  6. 01:30 PM 03:30 PM

    Concurrent Technical Session II

    3 TRACKS
    Track 04
    Personalization in Digital Marketing
    10
    Track Overview

    This session focuses on the use of AI technologies to create personalized marketing experiences. Discussions will center on the effectiveness of tailored content and offers in enhancing customer engagement.

    Track 05
    Marketing Automation and AI Tools
    89
    Track Overview

    This track investigates the impact of AI-driven marketing automation tools on efficiency and effectiveness. Participants are encouraged to share research on the implementation and outcomes of these technologies.

    Track 06
    Social Media Analytics and AI
    912
    Track Overview

    This session explores the intersection of social media analytics and artificial intelligence. Papers should address how AI can enhance the analysis of social media data to inform marketing strategies.

  7. 03:30 PM 04:00 PM

    Interactive Q&A, Day 1 Summary & Group Photo

    Closing interaction and key takeaways from the first day.

    CLOSING
Day 02

Keynote, Technical Sessions & Awards

2 JUN 2027 HYBRID
  1. 09:00 AM 09:15 AM

    Participant Check-in & Day 2 Welcome

    On-site attendance confirmation and virtual lobby access.

    HYBRID
  2. 09:15 AM 10:00 AM

    Keynote Presentation II

    Expert address on the future of the conference research domain.

    PLENARY
  3. 10:00 AM 12:00 PM

    Concurrent Technical Session III

    3 TRACKS
    Track 07
    Customer Segmentation Techniques
    8
    Track Overview

    This track focuses on advanced customer segmentation techniques powered by AI. Contributions should discuss innovative approaches to segmenting markets and targeting specific consumer groups.

    Track 08
    Recommendation Systems in Marketing
    912
    Track Overview

    This session examines the development and implementation of recommendation systems in marketing contexts. Researchers are invited to present studies that evaluate the effectiveness of these systems in driving sales.

    Track 09
    Marketing Innovation through AI
    89
    Track Overview

    This track highlights innovative marketing practices enabled by artificial intelligence. Papers should explore new ideas and technologies that are reshaping the marketing landscape.

  4. 12:00 PM 01:00 PM

    Lunch & Networking Break

    Refreshment interval and professional networking.

    BREAK
  5. 01:00 PM 03:00 PM

    Concurrent Technical Session IV

    2 TRACKS
    Track 10
    Brand Analytics and Performance Measurement
    12
    Track Overview

    This session focuses on the use of AI in brand analytics to measure and enhance brand performance. Contributions should include methodologies for assessing brand health and consumer perceptions.

    Track 11
    Optimizing Marketing Campaigns with AI
    89
    Track Overview

    This track investigates how AI technologies can optimize marketing campaigns for better performance. Participants are encouraged to share empirical studies and theoretical frameworks that demonstrate successful optimization strategies.

  6. 03:00 PM 03:30 PM

    Publications, Best Paper & Best Presentation Awards

    Publication guidance and recognition of outstanding research contributions.

    AWARDS
  7. 03:30 PM 04:00 PM

    Valedictory Session, Closing Remarks & Group Photo

    Conference summary, acknowledgements and formal conclusion.

    CLOSING
Aligned SDGs
8 Decent Work and Economic Growth 9 Industry, Innovation and Infrastructure 10 Reduced Inequalities 12 Responsible Consumption and Production

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